While each and every citizen of India must have travelled in Indian Railways at least once in their lifetime, most of them are not completely aware of the rules and regulations that follows. Indian Railways that is the backbone of the nation and world’s busiest network systems plays a very crucial role in everyone’s life. To locate from one place to another this is the cheapest and most convenient mode of travel in India. Not only does it provide cheap travelling carts, it also offers berths and seats for every genre of people. So one can travel in 1A class that is the first AC class type coaches which are a costly affair or can travel in sleeper classes of Indian railways. So let’s check if there are any rules and regulations that you are unaware of:
- Tatkal Ticket Refund:
Tatkal ticket is best for the last minute travel plans. A bit costly, this ticket booking although needs an expertise in ticket booking, but is very helpful for getting reserved reservation when you are in a hurry. But what if the train gets cancelled, it gets delayed by more than 3 hours or is diverted. In such cases you can claim for full refund even if your ticket is confirmed tatkal ticket. For such cases you can file TDR and can rightfully claim for full refund which otherwise you won’t get for a tatkal confirmed ticket.
- Catch the train or the refund:
Missed your train and looking for other means to travel? Do not worry, if you missed your train you can catch it from next station (if possible to reach till next station). This is because a TTE cannot allot you seat to any other passenger till the next station is also crossed. He needs to wait if you might turn up from next station of your boarding or before completion of 1 hour whichever falls earlier. After next station is also crossed, TTE can allot your seat to any other RAC passenger.
- Middle Berth Rule:
Getting a middle berth in third AC class or sleeper classes always is a nightmare. Always co-passengers does not let you sleep or open middle berth. And vice versa many middle berth passengers sleep throughout the day in middle berth causing trouble for lower berth passengers. Do you know there is a fixed timing rule for middle berth. Passengers can sleep from 10 PM to 6 AM in middle berth. So next time you travel and see anyone sleeping in middle berth at odd hours, you can rightfully ask him/her to close down the coach so that all can sit properly on lower berth.
- Meal on Wheel Rule:
Packed food offered by IRCTC cannot sell the products over and above the costs defined by IRCTC. So if you see any vendor selling tea or any other packed food item at more costs that the IRCTC defined costs, you can definitely complain about such vendors. To complain about such issues, you can dial toll free number: 1800111321 whereby authorities take strict action against such food vendors and their license gets cancelled.
- Apply for duplicate tickets:
If you lost your counter train ticket, then you can procure duplicate ticket by paying a minimal process charge. To get duplicate ticket, passenger needs to write an application to Chief Reservation Officer at the PRS counter and can get new ticket until 24 hours is remaining for the journey time. And by luck if you find your original ticket, you can even claim for refund for new duplicate ticket issued.
- Pay Extra during peak season:
During peak seasons if there are any vacant berth left in upper class, passengers can get that vacant berth from the TTE by paying extra (Difference of fare between lower and upper class). So if you had to book in lower class while you wanted to get ticket in upper class, you can still inquire about it from TTE during the journey and might get lucky to get one.
- Toilet for Loco Drivers:
Did you know, in early days loco drivers were not given access to toilets. However recently toilets were built for loco drivers as well. These toilets open only when train is at halt and loco brakes are in applied position. So drivers cannot use toilets when train is running. This rule does not have anything to do with passengers, but knowing this would let you be informed and you would know how our loco drivers manage driving without having to pee.
These were just some of the rules that might help you to travel hassle free next time. There is another way of travelling hassle free and that is by using this travel app to know about train running status and other train features.